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Current Opportunities

A golden opportunity to eventually work in DUBAI with an International company, pure B2B serving company, partner of the UAE based Govt. Telecom Companies- du, Etisalat in Enterprise/Corporate space, catering UAE clients. We are dynamic sales centers based in the green city Nagpur. A growing Team of solution architects with strong mix of Traditional Telecom with Software Defined Networks Microsoft, Dell, Cisco and security solutions offerings.

Employee Benefits and Environment:

  • Learning & Development
  • Microsoft University Access for Certifications
  • Book Club – Employee can order books for professional development
  • Health and wellbeing.
  • Gym Memberships

Overseas Growth Opportunities:

  • Dubai On-shore Placement
  • On successful stint of 6 months to 1 year company places you on-share
  • Permanent transfer on company paid visa, air-fare, insurance, accommodation to Dubai

* Transferred 3 Employees permanently to DUBAI

Choose to work at Navishaa outsourcing for one reason:

We make amazing careers

Job Title: B2B Inside Sales – Telesales Representative
Qualifications: Any Graduate
Experience: 1-2 yrs
Location: Nagpur
Job Industry: BPO

Job Profile:

  • Sourcing new sales opportunities through outbound cold calling, lead follow-up and emails.
  • Understanding customer needs and requirements.
  • Excellent self-closure skills of own individual leads, also routing qualified opportunities to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly quotas.
  • Research and reach as many accounts, identify key players and generate interest.
  • Maintain and expand your database of prospects within your assigned territory.
  • Always look to build strong pipeline and close deals.

Skills:

  • Proven inside/tele-sales experience
  • Strong phone presence and experience dialing maximum of calls per day
  • Experience working on CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Preference given to candidates with experience in selling telecom and IT solutions

Job Title: Deployment Engineer
Experience: 2+ yrs
Qualifications: Any Graduate
Location: Nagpur
Job Industry: BPO

Roles & Responsibilities

  • You will need to have successful deployment and engineering experience in Windows & Microsoft environments.
  • Your Duties will involve, helping organizations plan and deploy cloud- based solutions, migrate to cloud, including moving critical data, processes, and workflows, Also deployment and roll out of majorly Skype for business, Azure cloud, Dynamics 365 on Microsoft will be involved.
  • Target new business in SME and enterprise companies across all commercial verticals, with full spectrum of technology offerings like Microsoft Office 365, cloud, Virtualization, System Support Services, Excellent ability to sell Microsoft licenses, Infrastructure, office services, Leased Lines, ICT, SMB Digital, software licenses, helping SME clients grow and expand business and operations in the UAE, committing to provide advanced solutions that increase their productivity and profitability.
  • You would be expected to carry out the following responsibility of Deployment/ Implementation Management:
  • Work with sales team members and clients to understand requirements and clarify conceptual needs for projects, both small and large. Assist in the development of detailed project specifications.Assist in the development of detailed project specifications.
  • Helping organizations plan and deploy Office 365 and other cloud- based solutions Migrate to cloud- based solutions, including moving critical data, processes, and workflows.
  • Navaida Solutions seeks to have qualified professionals who have: Positive attitude towards change and ability to adapt.
  • Excellent interpersonal skills and the ability to work in a team environment and interact with all levels of management as well vendors and customers.
  • Strong problem solving and Analytical/ Reasoning skills.
  • Excellent written and oral communication skills.Well- proven time management skills while remaining flexible in responding to changing company and/ or client needs.

smart and intellectually curious, enjoy providing the highest level of customer service, seek a challenging work experience, want to learn and gain greater expertise in their field, enjoy working at a growth company with lots of advancement opportunities.

Job Title: Business Analyst
Experience: 0-6 yrs
Qualifications: Any Graduate
Location: Nagpur
Job Industry: BPO

Job Summary:

  • Processing orders – from placing to being closed within the SLA ensuring no delays bearing in mind customer experience and satisfaction.
  • Qualification & Experience: Technically qualifies and good logical and reasoning abilities.
  • Additional experience of Back office order processing with Telecom Operator in Enterprise / Corporate Telecom order Processing a further plus.
  • Person shall be honest and with high integrity.
  • Cool and calm personality, hands-on in excel sheets and other office solutions
  • Young Person with good skills in various applications like billing systems, CRM, Citrix etc.
  • Good written English skills
  • High convincing oral and inter-personal skills to get work done from associated team.
  • Think on feet to handle situations. Good IQ level ability to fast grasp things and execute.
  • Project way of working and strong sense of Target Orientation to support during month end and quarter end pressures.
  • Good Opportunity to work in stable and fast-growing company.
  • The grooming mentor-ship/guidance of Bosses will add huge value to you as core team is with 20 + years of Experience holders.
  • Person shall be instinctive and proactive to aggressively manage work.
  • Must be expert in Bill analysis and accordingly upgrade existing customers services.
  • Handling customer inquiries. Deals with complaints, TT’s, problems and requirements of potential customer in order to ensure customer satisfaction and long-term relationship between the customer and the company
  • Ensuring that all work is delivered on time and to the Team Manager and Management’s satisfaction.
  • Maintains quality service by establishing and enforcing organization standards.
  • Must be able to take challenges and support to achieve sales target of department.

Responsibilities and Duties:

  • Back office tasks, order processing.
  • Maintaining daily SLA and Follow up of old cases, Proactiveness to manage the orders and close open items.
  • Alignment with other internal teams to get the orders delivered in record time.
  • Maintain daily productivity and Target Quality.
  • Ensuring 100% adherence to Client and company policies on a daily basis.
  • Dealing with Escalations/complaints of customers and internal queries of the team with in the system.
  • Communicating to the customers and internal team to close the orders through emails and Calls.
  • Proficient with tools like Tools: Microsoft Office (Excel, Word, PowerPoint & Outlook)
  • Fully focused to deliver a delightful customer experience to all current customers base and new prospects
  • Delivering 200% quality.

Skills and Qualifications:

  • Ability to perform repetitive tasks while maintaining speed of work and attention to detail
  • Demonstrates superior customer service skills
  • Possesses a bias for action and avoids workplace distractions
  • Drives performance targets to completion
  • A self-starter who embraces team work and has strong organizational skills to handle multiple priorities efficiently
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations
  • Reasoning Ability: Strong analytical and problem-solving skills required to ensure all requests are correctly handled.